About Us
Our team of experts is evaluating hundreds of nutraceuticals, supplements and formulations based on the latest longevity research to find the gems that we include in our supplement basket for your benefit.
Our story
I started our family-owned and operated company in response to witnessing the worries, suffering, and loss that the Covid-19 pandemic brought to our family, friends, and community. Lingering symptoms of several dear people of mine after they recovered from the infection, made me wonder what can be done to help recover sooner and how to fortify one's health against the onslaught of disease in the first place.
Extensive research has led me to realization that the most effective countermeasures must be those that not just target specific symptoms but more generally strengthen the core functions of the body, its vitality, thus extending the health span and possibly even lifespan. I learned that during the last decade aging and longevity research has made major breakthroughs; some treatments and supplements that were out of reach for a person of average means, have recently become much more accessible.
Together with my husband (who has a Ph.D. in neurosciences and worked for over ten years at the Salk Institute, a top place for biomedical research in the fields of neuroscience and aging/longevity), we identified the most promising supplements, diets, tests and exercises that could contribute to that goal. My motivation was to find a sustainable way to provide vitality-extending supplementation regimes for myself and my loved ones in a manner that does not cost an arm and a leg and does not depend on the whims of Big Pharma and FDA regulators slavishly catering to the former. We leveraged the experience of my brother-in-law who has extensive business experience and ties on four continents, to figure out reliable supply chains for these supplements. During the last (almost) 3 years, my extended family and I have been enjoying the benefits of inexpensive yet highly efficient globally sourced, yet high quality supplementation (along with healthy diets, testing, and exercise).
Soon I realized though that if I succeed with the mission of leveraging the latest longevity research for the benefit of my family, I would like to share that with a broader circle of friends and interested parties, and the idea of the Vitality Extension company was born. Our long-term mission is to develop an individualized health and wellness system rooted in the new longevity research and nutraceuticals (by analogy to personalized medicine).
We are starting with several most promising supplement offerings. These offerings are selected based on extensive research of the latest clinical trials, pre-clinical research, and discussions with the experts on our advisory board. Needless to say, we make sure that all ingredients are of the highest quality by resorting to authoritative third-party testing and using US-based manufacturers.
Privacy Policy
Introduction
At Vitality Extension, we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this Privacy Policy carefully.
Collection and Use of Your Information
We only collect personal information you voluntarily provide us when you make a purchase. This information may include data that can be used to identify you, such as your name, email address, and shipping address. We do not use this information for any purpose other than to complete your purchases.
The personal information you provide will be used to process transactions. We use this information to ship your order and to send you order confirmation and shipping updates. Your information will not be used for other purposes unless explicitly stated at the time of collection.
Disclosure of Your Information
We respect your privacy and will not share your personal information with third parties unless we are legally required to do so or if you violate our Terms of Service.
Safe Browsing Note
You may notice that while browsing our domain names can switch between vitexlab.com, where our eStore is hosted, and the informational pages hosted on vitextec.com. This is normal behavior, however, do let us know how we can improve your browsing experience.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at support@vitextec.com.
Product Return Policy
Your satisfaction is of utmost importance to us. At Vitality Extension, we stand behind the quality and performance of our products and believe in making things right for our customers. Our return policy is designed to ensure you get the best shopping experience, always.
Satisfaction Guarantee
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund within 30 days from the date of purchase, no questions asked.
Defective Item Return
In the unlikely event that you receive a defective product (e.g., broken seal, damaged during transportation), please inform us immediately. We accept returns of defective items for up to 3 months from the date of purchase. In this case, we will also cover the return shipping costs.
Please follow the below procedure for returns
Contact our customer service department via email: support@vitextec.com. Provide your order number, reason for return, and if applicable, any evidence of the product defect (like a photo of the broken seal). Refunds are typically processed within 5-7 business days and will be credited to your original payment method. Please note, we reserve the right to refuse a return if it does not meet these conditions.
If you have any questions about our return policy, please contact our customer service. We're here to help you.
Thank you for shopping with Vitality Extension!